Participant FAQs

How can I participate in a research project?

In order to participate in one of our market research studies, you first have to be a respondent in our database. Join our database here and follow us on Facebook or Instagram. Here is a list of our current research projects we are recruiting.

Since every project is different and requires specific criteria, our database randomly selects people who meet the basic qualifications, then our recruiters will give you a call and ask some more project questions. If you qualify, you are asked to participate. If not, don’t fret… we keep you in the database for the next possible project. We often e-mail a pre-qualifying questionnaire before a recruiter calls, but you will always speak with a recruiter before any invitation to participate is extended.

Will I get paid for participating?

Yes, you will receive compensation for your complete participation in any study that Nashville Research Group performs as long as you meet the specific requirements of the project. Compensation will vary from project-to-project but primarily is dependent upon the length of time required to participate.

What are specific requirements to participate?

Project requirements will vary depending on the type of research study being performed. If you are required to be present for a schedule event then you must be on time (we recommend arriving 10-15 minutes early is). Failure to arrive on time will disqualify you from the project and any compensation.

What happens if I am scheduled and cannot make the appointment?

We understand things come up so please call us at 615-399-7727 as soon as possible when you realize you will be unable to attend your research study project. Never send someone in to replace you as we have to be able to verify our client’s requirements with everyone invited to the project, just as we did with you. If you have continuous or repeat cancellations, it will result in you being removed from the database and possible future studies with us.

I got an e-mail about a survey, now what?

We send out pre-qualifying surveys to individuals in the database who meet basic demographic requirements for a particular research study. If you got the email, then take the pre-qualifier survey in order to see if you meet more stringent qualifications of the client in order to participate. If you do, then, you may get a call to participate in a research study that is coming up.

I took the pre-qualifying survey, when do I show up?

We appreciate your enthusiasm. However, the only time you should “show up” is after you have talked with a Nashville Research Group representative and been given a specific time to participate. Please don’t ever show up without being invited as it will be a waste of your time.

I took the pre-qualifying survey but didn’t get a call, how come?

Once you successfully complete the survey, you may or may not get a call to participate. Some reasons you may not get a call are:

your specific demographic or entire project quota has already been filled
the client changed criteria for the project
once you do get a call, they may ask you some additional questions and determine whether you will be scheduled or not

I signed up to participate, but what happens to all my personal information now?

We are committed to keeping personal data secure and take all reasonable precautions to protect your personal information from loss, misuse or alteration. Please see our full privacy policy on this website.

How do I get paid?

After you have completed participating in a market research project, you should receive your compensation immediately after your session. Sometimes when a study takes place outside of our facility, payments will be delivered to you within a week of your completion of the study.

All of our payments are given in the form of a specified amount on a VISA Reward Card. Once the card is given to you by Nashville Research Group, we are unable to access or track your card, information, balances, and purchase history.

For more card information, please contact 1-866-230-3809 or www.prepaidcardstatus.com

I got my VISA card – now what?

If you got a VISA Reward Card from us – thank you for your participation in a focus group.

Once the card is given to you by Nashville Research Group, we are unable to access or track your card, information, balances, and purchase history and are not responsible for lost or stolen cards. The visa card will expire so please check the expiration date. When you receive it, it is ready to use like any cash or other credit card. You will NOT be able to use it at an ATM or to get cash off it. If you use it for gasoline, you will have to give it to the Fuel Attendant – not in the pump itself.

For transaction and balance inquiries visit www.prepaidcardstatus.com or 1-866-230-3809

I lost my VISA card. What do I do?

Once the card is given to you by Nashville Research Group, we are unable to access or track your card, information, balances, purchase history and are not responsible for lost or stolen cards. For transaction, balance inquiries or to report a lost or stolen card, call 1-866-230-3809 or visit www.prepaidcardstatus.com. You might incur a card reissue fee or card closure fee.

I have a question that is not listed here.

You can contact us at surveys@nashvilleresearch.com or call our office 615-399-7727.